trezor.io/start — Step-by-Step Guide to Secure Wallet

Introduction Welcome — this article is a clear, user-focused walkthrough that explains how to use the official start page to set up a hardware cryptocurrency wallet safely and confidently. Whether you’re brand new to hardware wallets or migrating from a software wallet, the steps below prioritize security, ease of use, and the practices that reduce risk. Read through the whole guide before you begin so you’ll know exactly what to expect.

What the start page provides

The start page is designed as a single destination to begin device setup, install required software, and follow vendor-verified instructions. It typically guides you through:

Verifying your device is genuine and unopened.

Installing the desktop or web companion app.

Initial device configuration (PIN, device name).

Creating and securely recording your recovery phrase.

Updating firmware and verifying cryptographic signatures.

This structure reduces confusion by presenting a linear flow and official resources you should use — critical for maintaining security and avoiding phishing.

Before you begin: checklist (essential)

Make sure you have the following before you touch anything:

A clean, secure workspace free from cameras or onlookers.

The hardware device straight from a trusted seller (box intact).

A separate device (paper and pen) for writing down the recovery phrase — do not store it digitally.

A fully charged computer that you control and that’s up-to-date with antivirus and system patches.

Patience: rushing through setup increases risk of mistakes.

Step-by-step setup (high level)

Follow these steps in order. Each step is short but important.

1. Inspect the packaging

Confirm seals are intact and there are no signs of tampering. If anything looks off, contact the seller before proceeding.

2. Visit the official start page and download the companion app

Open the start page in your browser and follow links to download the official companion application. Use only the links presented on that page — avoiding third-party mirrors reduces the chance of malicious software.

3. Connect the device and initialize

Plug your device into the computer when prompted. The official flow will walk you through choosing a secure PIN and setting a device label. Choose a PIN you can remember but that’s not obvious (avoid birthdays or repeated digits).

4. Record the recovery phrase securely

During setup the device will display a recovery phrase (a list of words). Write these words on the provided recovery card or paper — do not photograph or store them on a computer, phone, or cloud service. Consider using multiple paper copies stored in separate secure locations (e.g., a home safe and a safe deposit box).

5. Confirm and verify

The companion app typically asks you to confirm a few words from the recovery phrase to verify you recorded it correctly. Complete this step — it prevents future lockout and ensures your backup is usable.

6. Update firmware and verify signatures

If prompted, update your device firmware. Only accept updates from the official app and confirm the update source. Firmware updates often contain security improvements; applying them promptly helps protect your assets.

7. Add accounts and manage assets

Once the device is configured, use the companion app to add cryptocurrency accounts. The app will let you view balances, send/receive funds, and interact with supported networks and apps.

Safety tips and best practices

Never enter your recovery phrase into a device connected to the internet. The phrase belongs only on the hardware device and on paper backup.

Beware of phishing. Always type the official start URL manually or use a known bookmark. Avoid clicking links from unknown emails or social posts.

Limit device exposure. Connect your hardware wallet only to trusted computers. If you must use a public or shared computer, prefer mobile or other secure methods.

Use passphrase features carefully. Advanced users may add a passphrase (“25th word”) for extra security, but mismanaging it can cause permanent loss — know how recovery works before enabling.

Troubleshooting common issues

Device not recognized: Try a different USB cable or port, ensure the companion app is running, and that any OS prompts are allowed.

Forgot PIN: You will need to reset the device and restore from your recovery phrase. This is why a correct, secure backup is essential.

Suspicious update prompts or messages: Stop and verify the source. Check the official start page from another device if unsure.

Final notes and next steps

After setup, practice small transactions first. Send a small amount to and from an account to confirm everything works as expected. Keep your recovery phrase secure but accessible to you in an emergency — balance safety with practical recoverability. Consider educating any trusted family member about the existence of your hardware backup (without revealing details) in case they must act on your behalf.

Conclusion Completing the start flow carefully establishes a strong foundation for protecting digital assets. Follow the official sequence, protect your recovery phrase, and maintain good operational security. With those steps in place, your hardware wallet will provide a robust and long-lasting layer of protection for your cryptocurrencies.